Shipping policy

Shipping Policy

We process and dispatch all orders as quickly as possible to ensure you receive your beauty products without delay!

1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping & Delivery Estimates

- UAE Standard Delivery: 2 to 4 business days.

- GCC Regional Delivery: 4 to 7 business days.

3. Shipping Charges

- Free Shipping: Applicable on orders above [APNA MINIMUM AMOUNT LIKHEIN, e.g., AED 200].

- Standard Shipping Fee: AED [APNA SHIPPING RATE LIKHEIN, e.g., 15] for orders below the free shipping threshold.

4. Cash on Delivery (COD)

We offer Cash on Delivery for your convenience. Please keep the exact cash amount ready at the time of delivery.

5. Order Tracking

Once your order has shipped, you will receive an email or SMS with a tracking link so you can monitor your shipment status in real-time.

6. Delivery Issues & Contact

If you haven't received your order within the estimated time frame, or if you need to update your delivery address, please contact us immediately:

- Email: urbansolace7@gmail.com